FAQ

About Thermomix

The versatility of Thermomix ® will help you to save time and money, enhance your creativity in the kitchen; and make it easier to cook delicious, healthy and nutritious meals every day. Thermomix ® reduces preparation time by finely chopping ingredients in seconds, plus while Thermomix ® gently cooks and stirs your food, you’re left free for other things. Thermomix ® gives you back control over what goes into your food, making it easier to eliminate artificial colours and flavours and better manage allergies and intolerances.

The new Thermomix ® also features innovative new ways of cooking with manual, guided and automatic cooking modes. Manual cooking allows the user complete control of the recipe. Guided cooking uses Recipe Chips that guide the user through the recipe via onscreen prompts. Automatic cooking are one-step recipes where you put all the ingredients into the mixing bowl and the Thermomix ® does the rest!

Thermomix ® is the world’s most versatile kitchen appliance that combines the functions of more than 12 kitchen appliances in one compact unit. It can weigh, mix, chop, mill, knead, blend, steam, cook, beat, precisely heat, stir and emulsify.

Thermomix ® brings the kitchen into the digital age with a beautiful colour touchscreen display. You can follow on-screen recipe instructions by using the smart Recipe Chip, which is enhanced by the Guided Cooking function.

Thermomix ® simplifies and speeds up the process of creating meals for your family, taking the stress out of the dinner rush.

The versatility of Thermomix ® means that it’s powerful enough to crush ice in seconds, but can also gently stir your risotto while it cooks keeping the ingredients intact.

In addition, Thermomix ® can help you whip up healthy snacks, decadent desserts and a range of made-from-scratch basics including butter, yoghurt, mayonnaise, icing sugar and stock. Thermomix ® also features new innovative new ways of cooking with manual, guided and automatic cooking modes.

The innovative, interchangeable chips are like digital cookbooks filled with recipes that can be attached to the Thermomix ®.

They let the user browse through recipes, providing access to nutritional information onscreen, and guides users with the Guided Cooking function on the touchscreen.

The Basic Cookbook Recipe Chip comes with the Thermomix ® and features over 180 recipes and there are several Recipe Chips available at our online store.

Guided Cooking is an innovation that provides step by step instructions on your Thermomix ®. Simply attach a Thermomix ® Recipe Chip to your Thermomix ® and follow the onscreen step-by-step recipe instructions to achieve perfect results. Time and temperature are pre-set for every step so users just need to add the ingredients as they go.

Add recipes to your favourites list for a customised quick-access list of your family favourites. Guided Cooking also enables you to bookmark a recipe during preparation, complete another task and then return to your bookmarked recipe and continue on. It’s so versatile!

Automatic recipes are stored on the Thermomix ® and are the ultimate in one-step cooking.

The entire cooking process is completed for you, so you simply add the ingredients to the mixing bowl by following the onscreen prompts and push the selector dial. Thermomix ® will do the rest! It controls time, temperature and speed automatically and uses built-in sensors to determine the state of the cooked food and react accordingly, ensuring a successful recipe every time.

Vorwerk are continually working on improvements to the Thermomix ® and will release new models and may change existing models from time to time.

Decisions about the release of new models, changes to existing models and the timing of public announcements are made by the manufacturer and are typically confidential.  Our distribution arrangements with the manufacturer mean that we are not in a position to make any statement about new models or changes to existing models until we have permission from the manufacturer.

Any decision to purchase the TM5 should be made with this in mind.

Using and operating your Thermomix ® TM5

If you touch the display with wet and oily fingers you won’t damage the display, but this may cause a delayed function of the touch screen as it may not be able to detect your command as easy as it will with clean/dry hands.

First, check that the protective film has been removed from the display screen.

If the problem remains, please restart your Thermomix ® to refresh the screen.

The Thermomix ® including the screen is easy to clean, by simply wiping over with a damp cloth using warm water.

The mixing bowl, spatula, lid, mixing blades, butterfly, spatula and Varoma are all dishwasher safe. However the Thermomix ® recipe chip is water resistant and should only be wiped clean with a damp cloth.

Ensure you disassemble your bowl and blades before placing them in the dishwasher.

By using the master PIN 62742766. Refer to your Instruction Manual for more details.

Press the “Home” button and then on the top left bar press “Menu”. Scroll to the bottom of the menu and click on the last option. From here, select the second option down and you can then select your preferred language.

Simply push the selector dial or turn it anti-clockwise so that the speed is set to 0.

This can occur when you place hot ingredients into the mixing bowl and the sensors pick up the temperature of those ingredients. It may also be caused by frictional heat that can be generated by grinding or milling.

At speeds 2 and 3, the Thermomix ® is designed for soft heating.

When these speeds are selected, the temperature will be increased slower than at the other speeds to allow for the gradual heating of more sensitive ingredients. For example, when making ganache or heating dairy-based ingredients.

Thermomix ® will not begin heating if there is no time set.

Also, Thermomix ® has a safety feature that won’t allow any heating if the speed is set above speed 6.

The Thermomix ® will not begin heating if there is no time set. Also, Thermomix ® has a safety feature that won’t allow any heating if the speed is set above speed 6.

No, everything is already programmed into your Thermomix ® or in the Recipe Chip so no updates are needed.

TM31

Thermomix ® in New Zealand is committed in ensuring our TM31 customers are supported with availability of recipes, cooking classes, parts and accessories to continue their Thermomix ® journey.

We will continue to supply parts, kitchenware and cookbooks for the TM31. MCs, service, warranty are all covered and will continue to be covered.

We are committed to our customers and will continue to offer cooking classes featuring TM31 for as long as our customers require them. We will also continue to create new recipes and cookbooks that are compatible in the TM31 so that all our TM31 customers can continue their Thermomix ® journey.

Yes. We stock several cookbooks and recipe booklets for TM31. We are committed to supporting our TM31 customers and will continue to release cookbooks with recipes that can be adapted for the TM31. Please visit our online store or contact your Consultant to view the range of cookbooks available.